Told me it would be up to 800 to fix a air con pipe which was split after putting in a new part for the air con...told them to put everything back as it was to expensive..still cost me 100 and had to go back as pipes where not connected properly...got job done somewhere else 50..just needed new pipe and regas. .bad experia nc.
Misleading information. Didn't tell us initially a cost for investigating and then call me to tell me they're gonna charge for it anyways!!! Then tell us it took an hour to diagnose when we had already taken the wheel of to see what it was and then told them what was wrong with it. So it took some professionals 60 minutes to see what was wrong with it when it took non-professionals 10 mins. What a load of rubbish. Won't be using them again!!! They think it's okay to mislead people and take advantage of them!! Wanted to use the loo but was worried they might charge me for it after too
Excellent service when I popped in last minute with a small problem. So friendly and helpful, great value for money! Thank you
AWFUL! Bought my Hilux in just because I had run the batteries flat and needed a boost start. A 5 minute job. I got charged over 140 for a job I could do myself in less than an hour if I'd had my Hilux at home. Told me some #&@ story about a banjo filter being blocked in the fuel system.I gritted my teeth at the cost, took the truck to a fuel station and then drove from Okehampton to Lapford, a mile from my destination and I ran out of fuel! Coasted to Lapford cross station and put yet more fuel in. I was stopped by another driver and was told that I was pouring fuel out on the ground when the car was running. I found a pipe not connected to the injection pump, unbelievable! Drove to Winkleigh and had to stop again as I was pouring fuel out again. The pipes for some reason had been refitted completely the wrong way around.I rang to complain and told them to come out and sort the problem out. The owner was not only rude but completely aggressive, he wanted me to drive the truck back to him. I refused as I can't afford the fuel! But not only that, what if I or someone else had an accident on the spilt fuel. He Started to tell me that I had an existing problem I was trying to blame him for! The underneath of the car was covered on 40of fuel! It was totally dry before visiting his place... And I had driven 500 miles this week alone! I am sure there would be some sort ofevidence prior to my visit. I only went there on recommendation by a guy in ats as I took the Hilux there first thinking they had a boost start. I won't be back again. Also, I pity any lady or elderly person who have a problem with thier work as I actually fear how they would be bullied if they complain. STAY AWAY!
Fantastic company we have used for many years! They keep our trucks maintained for their long journeys! Thanks!
Balsdons Vehicle Services is a UK Car Repair based in Okehampton, South West England. Balsdons Vehicle Services is located at Hameldown Business Park, Galbraith Rd, Okehampton EX20 1UF, UK.
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